Contact Us

Dealing with a non-medication-related crisis after hours and need to speak with a clinician? Call the after-hours line at (716) 200-2412.

Please call 911 if someone is at an immediate risk of hurting him/herself or others.  Use Spectrum CARES for mental health emergencies (see below).


  • Mental Health Emergency Contacts:
    • Spectrum CARES - 882-4357.  Service providing crisis phone counseling and emergency outreach for child and adolescent mental health issues with 24-hour availability.
    • Crisis Services - 834-3131.  Service providing crisis phone counseling and emergency outreach for adult mental health issues with 24-hour availability.
    • Erie County Medical Center.  Psychiatric Emergency Room (CPEP) - 898-3465 or 898-3389

 

 


For more information, please call us at (716) 828-9651!

* Now Available: PCIT

Parent-Child Interaction Therapy (PCIT) is now available at the outpatient clinic, making our center one of only two in the region to offer this unique, effective approach. PCIT is:

  • An evidence-based behavioral intervention for young children (typically ages 2–7) with emotional and behavioral disorders.
  • It involves real-time coaching of parents while they interact with their child, usually through a one-way mirror and earpiece.
  • The therapy is rooted in improving parent-child relationships, enhancing positive behavior, and reducing disruptive behavior.

 

How it works:

  • Services are delivered by trained PCIT therapists in specially designed suites. During sessions, parents are coached by therapists (via a wireless hearing device) to use effective skills to increase their child’s positive behavior. This real-time coaching process is a key feature of PCIT. Through it, parents receive immediate feedback and support as they learn the skills needed to improve interactions with their child.